Frequently Asked Questions.
1.WHAT ARE THE JEWELLERY CARE TIPS?
After wearing, Please wipe it gently with a normal cloth and keep it in a separate box or pouch so that it doesn’t get any scratches from other jewellery. Do not do heavy work while wearing the jewellery.
2.IS THE STONES USED IN THE JEWELLERY ARE REAL?
Yes, the stones used in the jewellery are semi precious real stones.
3. IN HOW MANY DAYS, WILL I GET MY PRODUCT DELIVERED ?
Within 3-7 business days after dispatch.
4.I’m giving this as a gift. What are my options as I place my order?
For that extra personal touch,we offer a complimentary gift card , with a hand written personalised message. We also pack your jewellery in elegantly branded gift packaging-ideal for gifting or personal storage.
5.can I track my order?
Yes, once your order has been submitted, we will email you on the progress or you may also login to your account online to view the order status. On the day of shipment, we will email you our delivery partner’s confirmation, that includes our delivery partner’s delivery tracking information.. you will be kept informed of the transportation process at every step.
6.Are they harmful for the skin?
Not at all, our jewellery is free fron harmful metals like lead nickel cadmium ( COMMONLY FOUND IN LOCAL ARTIFIAL JEWELLERY WHICH CAUSES INFECTIONS).So. our jewellery is hypo-allergenic
making it a good quality jewellery.
8.HOW CAN WE STAY INFORMED ABOUT SPECIAL OFFERS AND DEALS OF MISTLETOEERA?
You can sign up in mistletoeera.com .
9.DO WE FACE ANY PROBLEM WITH THE COLOUR OF THE JEWELLERY?
We recommend to keep minimum use of water & chemicals on the jewellery. So that the colour can last for a very long time. Please do not keep it out for a long time if you’re not wearing.
10. IS THERE ANY BENEFIT OF WEARING REAL STONES?
Yes, Each stone used in the jewellery comes with their unique and different benefits.
11.Is there any discount, you are offfering on your products?
Yes. Currently mistletoeera is providing upto 30% off on all the collections.
12. which metal you are using in your jewellery articles?
We are using brass, alloy, steel, copper , zinc
13. what payment options are you available with?
We are available with many payment modes including debit card, credit card, master card, UPI guided through Razorpay
